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Incidents and occupational injuries

In the event of ill health or accidents at work or situations that could have led to ill health or accidents for employees, you as a manager must manage these events. The IA system supports you in investigating and managing events that are reported.

Contents of the page:

About the IA system and reporting events

The IA system is a tool that supports you as a manager in your work to investigate and manage reported incidents, such as near misses and occupational injuries. 

When an employee reports an incident, you as a manager receive a notification via the system. The safety representative in your organisation will also be notified. 

As the work environment manager, you must cooperate with your safety representative and can get support from your faculty/equivalent's work environment coordinator. In the right column there is a link to a training programme for those who want to know more about reporting and managing events in the IA system.

It is important to report incidents in order to

  • eliminate risks that could lead to occupational injuries or incidents.
  • eliminate the cause if something has happened so that similar incidents do not happen again
  • ensure that the injured person is entitled to compensation in the event of an accident, travelling accident or occupational disease.
  • obtain a good basis for accounting and statistics.


Students use different reporting channels than employees.

Read more about accidents and incidents involving students (


An incident is an unwanted event that could have led to ill health or an accident. Reporting incidents is an important part of the work environment work to identify risks in the organisation. With the reports as a basis, preventive measures can be taken both locally and university-wide. It is therefore important that you as a manager encourage your employees to report, investigate the need for measures and provide feedback to your employees.

An employee reports what has happened by logging into the IA system with their Lucat ID. A notification is sent to you as a manager and to the safety representative.

Risk observation

A risk observation is a risk or deficiency that could lead to an incident, ill health or accident. For example, it could be a blocked escape route, an incorrectly placed chemical or an unclear instruction. It could also be related to recurring stress and/or a perceived high workload.

An employee reports the observation himself by logging into the IA system with his Lucat ID. A notification is sent to you as a manager and to the safety representative.

Occupational injury

As a manager with personnel responsibility, you have an obligation under the Social Insurance Code to report occupational injuries suffered by employees to Försäkringskassan. The notification is made in consultation between the manager, the employee and the safety representative. The notification to Försäkringskassan is made in the IA system, which you can read more about in the training programme linked in the right-hand column.

An occupational injury report must be made in the event of

  • occupational accident
  • occupational disease due to, for example, mentally stressful working conditions, wear and tear or overload injury, noise injury or exposure to a hazardous substance that has led to, for example, eczema or allergies.travelling accidents (accidents occurring while travelling to and from the workplace).

An employee reports what has happened by logging into the IA system with their Lucat ID.A notification is sent to you as manager and to the safety representative.

Also encourage the employee to claim compensation from AFA insurance.

Read more about occupational injury insurance on the Staff pages.

Serious accident or serious incident

According to the Work Environment Act, events that have led to

  • death
  • serious personal injury
  • injuries affecting several employees at the same time
  • incidents that could have led to serious personal injury
  • be reported to the Swedish Work Environment Authority. The notification must be made within 24 hours.

Examples of serious accidents are

  • fracture of a bone in the body
  • major damage to nerves, muscles or tendons
  • damage to sensory organs, such as sight or hearing
  • second and third degree burns
  • events that affect someone psychologically, such as shock from a threat of violence or a road accident.

Examples of serious incidents include

  • more severe cases of bullying, victimisation and harassment
  • if someone has been exposed to harmful stress for a long time and reacts strongly to itthreats of violence against a persona fall from a height of a few metres without injuryhanging loads or other objects falling down near someone or where someone could have been located.stabbing or cutting by a needle or similar device where it is known or strongly suspected that the patient's or other person's blood is contaminated.
  • release of smoke, gas or chemicals without injury to a worker.
  • an explosion in a room where no one was present at the time.

Reporting serious incidents to the Swedish Work Environment Authority

Here's how to report serious incidents to the Swedish Work Environment Authority:

  • Report the incident at (link also available in the IA system).
  • Save the PDF receipt that is generated and upload it as an attachment to the case in the IA system.
  • Under the tab "Notifications" in the IA system, select "Arbetsmiljöverket" and tick the box.

Please consult your local work environment coordinator or work environment engineer at the Occupational Health Service if you are unsure whether the incident is defined as serious or not.

Roles in the IA system

Different roles (such as reporter, manager and safety representative) have different authorisations in the IA system. You need to apply for authorisation via Lucat for all roles except for reporter. Contact the work environment coordinator at your faculty/equivalent if you are unsure which role you should apply for authorisation for or if you need information on how to apply.

Safety and radiation related incidents

Security incidents such as vandalism, burglary and theft must be reported in the KeyConcept system.

Read more about what to do if something happens (Employee web).

All radiation-related deviations must be reported in the KeyConcept system.

Read more about radiation

Documentation/record keeping

The IA system acts as a diary system for the events that are reported. All documentation related to a case should be kept in the IA system and need not be registered elsewhere.

Investigation, measures and follow-up

Investigation of occupational injuries and incidents should be carried out by you as a manager together with the victim and the safety representative to investigate why it happened and what can be done to prevent something similar from happening again. It is important to try to identify the root causes of the incident and decide on preventive measures based on this. The activities that cannot be addressed immediately should be included in an action plan and should be followed up by you as a manager.

The risk assessment and action plan template is available in the right-hand column of this page.

Occupational injury insurance

As an employee you are insured by AFA insurance and as a student by Kammarkollegiet's personal injury insurance. You may also be entitled to compensation from Försäkringskassan. The employee/student applies for compensation in connection with an occupational injury.

As a manager, you can find the information given to employees regarding occupational injury insurance here (Staff pages).

As a manager, you can find the information given to students regarding occupational injury insurance here (


Occupational Health Service
foretagshalsovarden [at] fhv [dot] lu [dot] se